Best Practices Development Methodology

  • risk
  • Each Best Practices survey was developed, vetted, reviewed and tested by multiple experts in the appropriate field.
  • Surveys were administered through SurveyMonkey, and survey data analyzed using a specially designed database.
  • Surveys were developed as a series of statements e.g. ‘The Weight Room is supervised at all times’.
  • Staff members completing the surveys have three response options for all Best Practice statements, and a ‘response value’ is assigned to each response:

2:         ‘Currently doing this’
1:         ‘Plan to do this’
0:         ‘Not planning to do this’

  • Each Best Practice statement is assigned a ‘weight factor’ using a 3, 2, 1 scale to reflect their relative importance.

3:         Critical
2:         Very important
1:         Important

  • A score for each Best Practice statement is determined by multiplying the ‘response value’ and the ‘weight factor’ (e.g. a ‘currently doing this’ response (2) coupled with a ‘critical’ weight factor (3) scored a total of 2×3 = 6).
  • Using these calculations, a ‘Category Score’ is calculated for each category (staffing, supervision etc.) within each survey.
  • A ‘Total Score’ for each Best Practice area is obtained by adding the scores from all Categories.

 

 

The Risk Management Best Practice program provides institutionally-specific feedback allowing our University Recreation department to prioritize areas for improvement to enhance the safety and well-being of our participants.  The thorough analysis by areas of operations provides our staff tangible information to determine our next steps and most effective course of action.  This feedback would take much longer and be less objective if we attempted to undertake the reviews on our own. The comparative data is good for learning trends in best practices of other institutions.

George M. Brown

Assistant Vice Provost,
Director of University Recreation and Wellness
The University of Minnesota

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